The university Services Directory is an interactive resource guide inclusive of departments across the University. This guide informs the user of what each department does, in order to quickly serve their needs in a virtual environment.  This resource serves as an invaluable information resource for students and a guide for faculty and staff supporting and advising students.


Landing of university services directory. The page introduction, search bar, and dropdown filters by audience and topic are displayed.


Features


When accessing the directory, its dynamic properties allow you to search for content by keyword, or filter content by audience and topic. In the "Audience" dropdown, you'll find the following selections:


  • Students
  • Faculty
  • Staff
  • Alumni
  • Prospective Students
  • Parents & Families
  • Community & Partners


Selecting one of these will filter the contents of the directory to entries applicable to the audience you selected.


Services directory Audience dropdown, displaying the available filtering options.


In the "Service Topics" dropdown, you can select from the following options:


  • Campus & Student Services
  • Academics
  • Advising
  • Community Engagement
  • Health & Wellness
  • Careers & Internships
  • Class Schedules
  • Billing & Payments
  • Financial Aid
  • Admissions
  • Athletics

Selecting one of these will filter the directory to entries applicable to the selected topic.


Services directory Service Topics dropdown, displaying the available filtering options.


What you'll find on the Services Directory

  • Department/office name
  • Brief description of the department or office
  • Contact information
  • Hours of operation
  • Links to homepages, knowledge base articles, and/or useful resources


Requesting Updates


Departments and offices that submit information to add to the directory must follow university style guidelines (attached to this article). Information to be added may be edited to maintain the Lesley University voice and tone. Content updates or additions can be requested by submitting a ticket here on the Support Hub.


Accessibility


Content must follow accessibility guidelines to ensure that everyone can access the information.